Feature
Most answering services just take messages. Ironline books the job. Direct calendar integration, instant confirmation, zero double-bookings.
Traditional answering services answer the phone, take a message, and email you the details. Then YOU have to call the customer back, play phone tag, and try to find a time that works.
By the time you connect, they've already booked with someone else. You paid for the answering service AND lost the job.
You need a system that doesn't just answer—it closes. Ironline asks the right questions, checks your calendar, and books the appointment before the customer hangs up. That's how you 3x your booking rate.
How It Works
Ironline sees your availability in real-time, suggests times, and adds confirmed appointments directly to your calendar. No manual entry, no back-and-forth.
Customer gets a confirmation text before they hang up. You get a notification with job details. Everything's documented before the call ends.
Works with ServiceTitan, Housecall Pro, Jobber, and most major scheduling platforms. Syncs both ways—reads availability, writes appointments.
Ironline checks your calendar in real-time before confirming. If you're booked, it suggests the next available slot. Zero conflicts, ever.
Wants to schedule service—routine maintenance, estimate, or repair.
Collects address, issue details, preferred time window, contact info.
Sees your real-time availability. Suggests next open slots.
Adds appointment to your calendar. Sends confirmation text to customer.
HVAC — Routine maintenance call
Thanks for calling ABC Heating & Air. How can I help you today?
I need to schedule my annual A/C tune-up.
Perfect. What's your address?
1234 Oak Street.
Got it. I have availability this Thursday at 10am or Friday at 2pm. Which works better?
Thursday at 10 works.
You're all set. I'll text you a confirmation now with the appointment details. See you Thursday!
Booked in under 2 minutes. Customer got confirmation text. Job added to calendar.
Full two-way sync. Reads availability, books jobs, updates job details.
Calendar sync, customer creation, automated booking confirmation.
Real-time availability check, direct appointment creation, client tracking.
Works with basic calendar setups. Checks availability, blocks time slots.
Don't see your platform? We integrate with most major scheduling systems. Just ask.
ServiceTitan, Housecall Pro, Jobber, Google Calendar, and most platforms with API access. We can also work with custom setups. If you use something else, just ask—we integrate with new platforms regularly.
Yes. You define the appointment types and Ironline books accordingly. Estimates might be 30-minute slots, repairs are 2 hours, and emergencies get priority or immediate dispatch depending on your rules.
Ironline suggests the next available slot based on your calendar. If you're booked solid this week, it'll offer next week's openings. You can also set it to add to a waitlist or overflow queue.
It books the appointment and can collect payment if your system supports it (e.g., ServiceTitan invoicing). Most contractors collect payment on-site, so Ironline focuses on getting the appointment locked in.
You can set approval rules. For most routine bookings, Ironline confirms immediately. For high-value jobs or custom requests, it can book as 'pending' and text you for approval before confirming with the customer.
Yes. Ironline sends automated reminder texts 24 hours before the appointment and again 2 hours before. Reduces no-shows significantly and keeps your schedule running smoothly.
Turn every call into a booked estimate visit
Book appointments automatically during busy season
Never miss a booking opportunity, day or night
Flat-rate pricing that scales with your business